Email-bounce.

[Mohammed Ejaz]

hello,



some of my user receiving the below error when sending their emails, would
you please shed some light what could be the reason for it. thanks in
advance



Ejaz









Our virus detector failed to completely analyse a message you sent:-

To: ***@lactalis.com.ua <mailto:***@lactalis.com.ua>

Subject: RE: current result versus B2015 - UFIC

Date: Thu Dec 11 14:59:29 2014

Any parts of the message that could not be analysed will not have been
delivered.



If you are using Microsoft Outlook, we strongly recommend you change your
outgoing message format from "Rich Text" to "HTML" or "Plain Text".



1) Click on the "Tools" menu and choose "Options..."

2) Go to the "Mail Format" tab

3) For message format, select "HTML" or "Plain text"

4) Click OK



The virus detector said this about the message:

Report: Report: MailScanner: Message attempted to kill MailScanner





--

MailScanner

Email Virus Scanner

Your Organisation Name Here

www.your-organisation.com <http://www.your-organisation.com>



For all your IT requirements visit: http://www.transtec.co.uk



Please don't print this e-mail unless you really need to. Save

[Jerry Benton]

TNEF issue. You can replace your TNEF.pm with this version:

https://github.com/MailScanner/v4/blob/master/mailscanner/bin/MailScanner/TNEF.pm <https://github.com/MailScanner/v4/blob/master/mailscanner/bin/MailScanner/TNEF.pm>

Restart MailScanner.

-
Jerry Benton
www.mailborder.com

Post by Mohammed Ejaz
hello,
some of my user receiving the below error when sending their emails, would you please shed some light what could be the reason for it. thanks in advance
Ejaz
Our virus detector failed to completely analyse a message you sent:-
Subject: RE: current result versus B2015 - UFIC
Date: Thu Dec 11 14:59:29 2014
Any parts of the message that could not be analysed will not have been delivered.
If you are using Microsoft Outlook, we strongly recommend you change your outgoing message format from "Rich Text" to "HTML" or "Plain Text".
1) Click on the "Tools" menu and choose "Options..."
2) Go to the "Mail Format" tab
3) For message format, select "HTML" or "Plain text"
4) Click OK
Report: Report: MailScanner: Message attempted to kill MailScanner
--
MailScanner
Email Virus Scanner
Your Organisation Name Here
www.your-organisation.com <http://www.your-organisation.com/>
For all your IT requirements visit: http://www.transtec.co.uk <http://www.transtec.co.uk/>
Please don't print this e-mail unless you really need to. Save
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http://lists.mailscanner.info/mailman/listinfo/mailscanner <http://lists.mailscanner.info/mailman/listinfo/mailscanner>
Before posting, read http://wiki.mailscanner.info/posting <http://wiki.mailscanner.info/posting>
Support MailScanner development - buy the book off the website!

[Martin Hepworth]

Hi
are you using mailscanner as an outbound checker for email? In which case
you need to check the users are sending in html format and also adjust the
MailScanner signature settings so you get a more helpful message out of it.

If not then the folks at the destination need to look at their MailScanner
setup, and you need to stop sending in RTF as the message suggests
--
Martin Hepworth, CISSP
Oxford, UK

Post by Mohammed Ejaz
hello,
some of my user receiving the below error when sending their emails,
would you please shed some light what could be the reason for it. thanks in
advance
Ejaz
Our virus detector failed to completely analyse a message you sent:-
Subject: RE: current result versus B2015 - UFIC
Date: Thu Dec 11 14:59:29 2014
Any parts of the message that could not be analysed will not have been
delivered.
If you are using Microsoft Outlook, we strongly recommend you change your
outgoing message format from "Rich Text" to "HTML" or "Plain Text".
1) Click on the "Tools" menu and choose "Options..."
2) Go to the "Mail Format" tab
3) For message format, select "HTML" or "Plain text"
4) Click OK
Report: Report: MailScanner: Message attempted to kill MailScanner
--
MailScanner
Email Virus Scanner
Your Organisation Name Here
www.your-organisation.com
For all your IT requirements visit: http://www.transtec.co.uk
Please don't print this e-mail unless you really need to. Save
--
MailScanner mailing list
http://lists.mailscanner.info/mailman/listinfo/mailscanner
Before posting, read http://wiki.mailscanner.info/posting
Support MailScanner development - buy the book off the website!