PDF-gets-corrupted

[Alex Neuman]

If the file is identical then what is the problem?



*Alex Neuman van der Hans*
Reliant Technologies / Vida Digital
http://vidadigital.com.pa/
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Fvidadigital.com.pa%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>

Mobile: [phone]
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Work: [phone]
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2F%2B5078326725%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Work (USA): [phone]
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Skype: AlexNeuman
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Don't miss Vida Digital on LiveStream
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Saturdays 8am-10am on Máxima 91.7FM Panama

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on
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Thanks you so much for your reply,
There is no different in the file, the same file I can sent and open it
when I eliminate my mail scanner server.
one more thing, is there any way I can get official support of mail
scanner. we are ready to pay.
Ejaz
*Sent:* Sunday, November 16, 2014 7:56 PM
*To:* MailScanner discussion
*Subject:* Re: PDF-gets-corrupted
Can you do a comparison on the files that go to one server and the other?
What differences do they have?
*Alex Neuman van der Hans*
Reliant Technologies / Vida Digital
http://vidadigital.com.pa/
Mobile: [phone]
Work: [phone] <http://[phone]/>
Work (USA): [phone]
Skype: AlexNeuman
Don't miss Vida Digital on LiveStream
<http://new.livestream.com/accounts/5061819>!
Saturdays 8am-10am on Máxima 91.7FM Panama
Like Vida Digital <https://facebook.com/vidadigital/> on Facebook
Follow VidaDigital <http://instagram.com/vidadigital> on Instagram
Subscribe to Vida Digital <https://youtube.com/reliantpty> on Youtube
hello,
We have some problem through one of the sender "" whenever he is sending
an email with an attachment of more than 1 MB of PDF, gets corrupted and
recipient cannot open the file, it says problem with file format.
whereas the same sender ending same attachment to yahoo, Hotmail and
gmail etcc. without any problem.
*our setup is *
Front End (we use to filter the email)
mailscanner,clamav,spamassin with postfix mail servers
BackEnd.
Communicate where the actual mailboxes are existed.
when eliminate our front end filters just to test Email (problematic Email
and attachment) gets through. it clears that problem is Mailscanner
somewhere. but I unable to trace out.
so. please any help would be highly appreciated.
Thanks in advance.
Best Regards
Ejaz
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[Mohammed Ejaz]

When this email filter through mail scanner it didn't go through. if eliminate mail scanner then email go through.



From: mailscanner-***@lists.mailscanner.info [mailto:mailscanner-***@lists.mailscanner.info] On Behalf Of Alex Neuman
Sent: Monday, November 17, 2014 2:50 PM
To: MailScanner discussion
Subject: Re: PDF-gets-corrupted



If the file is identical then what is the problem? <http://t.signauxdeux.com/e1t/o/5/f18dQhb0S1Ll8dDMPbW2n0x6l2B9gXrW7sKj5C56dQtgf3ZlND602?si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>







Alex Neuman van der Hans
Reliant Technologies / Vida Digital
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Fvidadigital.com.pa%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> http://vidadigital.com.pa/

<Loading Image...>

Mobile: <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> [phone]
Work: <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2F%2B5078326725%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> [phone]
Work (USA): <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> [phone]

Skype: <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> AlexNeuman


Don't miss <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Fnew.livestream.com%2Faccounts%2F5061819&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> Vida Digital on LiveStream!

Saturdays 8am-10am on Máxima 91.7FM Panama


Follow <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=https%3A%2F%2Ftwitter.com%2Falexneuman&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> @AlexNeuman on Twitter
Like <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=https%3A%2F%2Ffacebook.com%2Fvidadigital%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> Vida Digital on Facebook

Follow <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Finstagram.com%2Fvidadigital&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> VidaDigital on Instagram

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On Mon, Nov 17, 2014 at 2:33 AM, Mohammed Ejaz <***@cyberia.net.sa <mailto:***@cyberia.net.sa> > wrote:

Thanks you so much for your reply,



There is no different in the file, the same file I can sent and open it when I eliminate my mail scanner server.



one more thing, is there any way I can get official support of mail scanner. we are ready to pay.



Ejaz



From: mailscanner-***@lists.mailscanner.info <mailto:mailscanner-***@lists.mailscanner.info> [mailto:mailscanner-***@lists.mailscanner.info <mailto:mailscanner-***@lists.mailscanner.info> ] On Behalf Of Alex Neuman
Sent: Sunday, November 16, 2014 7:56 PM
To: MailScanner discussion
Subject: Re: PDF-gets-corrupted



Can you do a comparison on the files that go to one server and the other? What differences do they have?







Alex Neuman van der Hans
Reliant Technologies / Vida Digital
<http://vidadigital.com.pa/> http://vidadigital.com.pa/

<http://vidadigital.com.pa/wp-content/uploads/2014/01/vdtransparent.png>

Mobile: [phone] <tel:%2B507%206781-9505>
Work: <http://[phone]/> [phone]
Work (USA): [phone] <tel:%2B1%20%28440%29%20253-9789>

Skype: AlexNeuman


Don't miss <http://new.livestream.com/accounts/5061819> Vida Digital on LiveStream!

Saturdays 8am-10am on Máxima 91.7FM Panama


Follow <https://twitter.com/alexneuman> @AlexNeuman on Twitter
Like <https://facebook.com/vidadigital/> Vida Digital on Facebook

Follow <http://instagram.com/vidadigital> VidaDigital on Instagram

Subscribe to <https://youtube.com/reliantpty> Vida Digital on Youtube



On Sun, Nov 16, 2014 at 8:29 AM, Mohammed Ejaz <***@cyberia.net.sa <mailto:***@cyberia.net.sa> > wrote:

hello,



We have some problem through one of the sender "" whenever he is sending an email with an attachment of more than 1 MB of PDF, gets corrupted and recipient cannot open the file, it says problem with file format.



whereas the same sender ending same attachment to yahoo, Hotmail and gmail etcc. without any problem.



our setup is



Front End (we use to filter the email)



mailscanner,clamav,spamassin with postfix mail servers



BackEnd.



Communicate where the actual mailboxes are existed.



when eliminate our front end filters just to test Email (problematic Email and attachment) gets through. it clears that problem is Mailscanner somewhere. but I unable to trace out.



so. please any help would be highly appreciated.



Thanks in advance.



Best Regards

Ejaz


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[Jerry Benton]

Run

file --mime-type filename

on the PDF on the mailscanner server and check the return value. Even if that does not work, change your MIME types to allow all types and test again. (executables, avi, mpeg, etc.) After the email goes through (I know it will), start turning off the undesirable MIME types until you find the culprit. Also check your file names in /etc/mailscanner to make sure you are allowing .pdf

Historically this is the problem.


-
Jerry Benton
www.mailborder.com

Post by Mohammed Ejaz
When this email filter through mail scanner it didn't go through. if eliminate mail scanner then email go through.
Sent: Monday, November 17, 2014 2:50 PM
To: MailScanner discussion
Subject: Re: PDF-gets-corrupted
If the file is identical then what is the problem?
Alex Neuman van der Hans
Reliant Technologies / Vida Digital
http://vidadigital.com.pa/ <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Fvidadigital.com.pa%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Mobile: [phone] <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Work: [phone] <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2F%2B5078326725%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Work (USA): [phone] <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Skype: AlexNeuman <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Don't miss Vida Digital on LiveStream <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Fnew.livestream.com%2Faccounts%2F5061819&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>!
Saturdays 8am-10am on Máxima 91.7FM Panama
Like Vida Digital <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=https%3A%2F%2Ffacebook.com%2Fvidadigital%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> on Facebook
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Subscribe to Vida Digital <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=https%3A%2F%2Fyoutube.com%2Freliantpty&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> on Youtube

Thanks you so much for your reply,
There is no different in the file, the same file I can sent and open it when I eliminate my mail scanner server.
one more thing, is there any way I can get official support of mail scanner. we are ready to pay.
Ejaz
Sent: Sunday, November 16, 2014 7:56 PM
To: MailScanner discussion
Subject: Re: PDF-gets-corrupted
Can you do a comparison on the files that go to one server and the other? What differences do they have?
Alex Neuman van der Hans
Reliant Technologies / Vida Digital
http://vidadigital.com.pa/ <http://vidadigital.com.pa/>
Mobile: [phone] <tel:%2B507%206781-9505>
Work: [phone] <http://[phone]/>
Work (USA): [phone] <tel:%2B1%20%28440%29%20253-9789>
Skype: AlexNeuman
Don't miss Vida Digital on LiveStream <http://new.livestream.com/accounts/5061819>!
Saturdays 8am-10am on Máxima 91.7FM Panama
Like Vida Digital <https://facebook.com/vidadigital/> on Facebook
Follow VidaDigital <http://instagram.com/vidadigital> on Instagram
Subscribe to Vida Digital <https://youtube.com/reliantpty> on Youtube

hello,
We have some problem through one of the sender "" whenever he is sending an email with an attachment of more than 1 MB of PDF, gets corrupted and recipient cannot open the file, it says problem with file format.
whereas the same sender ending same attachment to yahoo, Hotmail and gmail etcc. without any problem.
our setup is
Front End (we use to filter the email)
mailscanner,clamav,spamassin with postfix mail servers
BackEnd.
Communicate where the actual mailboxes are existed.
when eliminate our front end filters just to test Email (problematic Email and attachment) gets through. it clears that problem is Mailscanner somewhere. but I unable to trace out.
so. please any help would be highly appreciated.
Thanks in advance.
Best Regards
Ejaz
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Before posting, read http://wiki.mailscanner.info/posting <http://wiki.mailscanner.info/posting>
Support MailScanner development - buy the book off the website!

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http://lists.mailscanner.info/mailman/listinfo/mailscanner <http://lists.mailscanner.info/mailman/listinfo/mailscanner>
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Support MailScanner development - buy the book off the website!

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Support MailScanner development - buy the book off the website!

[Denis Beauchemin]

Wasn’t there a problem with TNEF encoding of PDF files a while ago? I don’t know if this may apply here.

Denis

De : mailscanner-***@lists.mailscanner.info [mailto:mailscanner-***@lists.mailscanner.info] De la part de Jerry Benton
Envoyé : 17 novembre 2014 09:51
À : MailScanner discussion
Objet : Re: PDF-gets-corrupted

Run

file --mime-type filename

on the PDF on the mailscanner server and check the return value. Even if that does not work, change your MIME types to allow all types and test again. (executables, avi, mpeg, etc.) After the email goes through (I know it will), start turning off the undesirable MIME types until you find the culprit. Also check your file names in /etc/mailscanner to make sure you are allowing .pdf

Historically this is the problem.


-
Jerry Benton
www.mailborder.com<http://www.mailborder.com>



On Nov 17, 2014, at 9:07 AM, Mohammed Ejaz <***@cyberia.net.sa<mailto:***@cyberia.net.sa>> wrote:

When this email filter through mail scanner it didn't go through. if eliminate mail scanner then email go through.

From: mailscanner-***@lists.mailscanner.info<mailto:mailscanner-***@lists.mailscanner.info> [mailto:mailscanner-***@lists.mailscanner.info] On Behalf Of Alex Neuman
Sent: Monday, November 17, 2014 2:50 PM
To: MailScanner discussion
Subject: Re: PDF-gets-corrupted

If the file is identical then what is the problem?



Alex Neuman van der Hans
Reliant Technologies / Vida Digital
Le Service des Technologies de l'Information de l'UdeS veut vous mettre en garde contre "t.signauxdeux.com" qui semble être une tentative de fraude envers http://vidadigital.com.pa/<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Fvidadigital.com.pa%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
[Image supprimée par l'expéditeur.]
Mobile: [phone]<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Work: [phone]<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2F%2B5078326725%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Work (USA): [phone]<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Skype: AlexNeuman<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>

Don't miss Vida Digital on LiveStream<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Fnew.livestream.com%2Faccounts%2F5061819&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>!
Saturdays 8am-10am on Máxima 91.7FM Panama

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On Mon, Nov 17, 2014 at 2:33 AM, Mohammed Ejaz <***@cyberia.net.sa<mailto:***@cyberia.net.sa>> wrote:
Thanks you so much for your reply,

There is no different in the file, the same file I can sent and open it when I eliminate my mail scanner server.

one more thing, is there any way I can get official support of mail scanner. we are ready to pay.

Ejaz

From: mailscanner-***@lists.mailscanner.info<mailto:mailscanner-***@lists.mailscanner.info> [mailto:mailscanner-***@lists.mailscanner.info<mailto:mailscanner-***@lists.mailscanner.info>] On Behalf Of Alex Neuman
Sent: Sunday, November 16, 2014 7:56 PM
To: MailScanner discussion
Subject: Re: PDF-gets-corrupted

Can you do a comparison on the files that go to one server and the other? What differences do they have?



Alex Neuman van der Hans
Reliant Technologies / Vida Digital
http://vidadigital.com.pa/
[Image supprimée par l'expéditeur.]
Mobile: [phone]<tel:%2B507%206781-9505>
Work: Le Service des Technologies de l'Information de l'UdeS veut vous mettre en garde contre "[phone]" qui semble être une tentative de fraude envers [phone]<http://[phone]/>
Work (USA): [phone]<tel:%2B1%20%28440%29%20253-9789>
Skype: AlexNeuman

Don't miss Vida Digital on LiveStream<http://new.livestream.com/accounts/5061819>!
Saturdays 8am-10am on Máxima 91.7FM Panama

Follow @AlexNeuman<https://twitter.com/alexneuman> on Twitter
Like Vida Digital<https://facebook.com/vidadigital/> on Facebook
Follow VidaDigital<http://instagram.com/vidadigital> on Instagram
Subscribe to Vida Digital<https://youtube.com/reliantpty> on Youtube

On Sun, Nov 16, 2014 at 8:29 AM, Mohammed Ejaz <***@cyberia.net.sa<mailto:***@cyberia.net.sa>> wrote:
hello,

We have some problem through one of the sender "" whenever he is sending an email with an attachment of more than 1 MB of PDF, gets corrupted and recipient cannot open the file, it says problem with file format.

whereas the same sender ending same attachment to yahoo, Hotmail and gmail etcc. without any problem.

our setup is

Front End (we use to filter the email)

mailscanner,clamav,spamassin with postfix mail servers

BackEnd.

Communicate where the actual mailboxes are existed.

when eliminate our front end filters just to test Email (problematic Email and attachment) gets through. it clears that problem is Mailscanner somewhere. but I unable to trace out.

so. please any help would be highly appreciated.

Thanks in advance.

Best Regards
Ejaz
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[Alex Neuman]

If the email doesn't go through, what do the logs say?



*Alex Neuman van der Hans*
Reliant Technologies / Vida Digital
http://vidadigital.com.pa/
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Fvidadigital.com.pa%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>

Mobile: [phone]
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Work: [phone]
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2F%2B5078326725%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Work (USA): [phone]
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Skype: AlexNeuman
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>

Don't miss Vida Digital on LiveStream
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Fnew.livestream.com%2Faccounts%2F5061819&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
!
Saturdays 8am-10am on Máxima 91.7FM Panama

Follow *@AlexNeuman
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on
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Like Vida Digital
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on
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on
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Post by Mohammed Ejaz
When this email filter through mail scanner it didn't go through. if
eliminate mail scanner then email go through.
*Sent:* Monday, November 17, 2014 2:50 PM
*To:* MailScanner discussion
*Subject:* Re: PDF-gets-corrupted
If the file is identical then what is the problem?
*Alex Neuman van der Hans*
Reliant Technologies / Vida Digital
http://vidadigital.com.pa/
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Fvidadigital.com.pa%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Mobile: [phone]
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Work: [phone]
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2F%2B5078326725%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Work (USA): [phone]
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Skype: AlexNeuman
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Don't miss Vida Digital on LiveStream
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Fnew.livestream.com%2Faccounts%2F5061819&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
!
Saturdays 8am-10am on Máxima 91.7FM Panama
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=https%3A%2F%2Ftwitter.com%2Falexneuman&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>* on
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Youtube
Thanks you so much for your reply,
There is no different in the file, the same file I can sent and open it
when I eliminate my mail scanner server.
one more thing, is there any way I can get official support of mail
scanner. we are ready to pay.
Ejaz
*Sent:* Sunday, November 16, 2014 7:56 PM
*To:* MailScanner discussion
*Subject:* Re: PDF-gets-corrupted
Can you do a comparison on the files that go to one server and the other?
What differences do they have?
*Alex Neuman van der Hans*
Reliant Technologies / Vida Digital
http://vidadigital.com.pa/
Mobile: [phone]
Work: [phone] <http://[phone]/>
Work (USA): [phone]
Skype: AlexNeuman
Don't miss Vida Digital on LiveStream
<http://new.livestream.com/accounts/5061819>!
Saturdays 8am-10am on Máxima 91.7FM Panama
Like Vida Digital <https://facebook.com/vidadigital/> on Facebook
Follow VidaDigital <http://instagram.com/vidadigital> on Instagram
Subscribe to Vida Digital <https://youtube.com/reliantpty> on Youtube
hello,
We have some problem through one of the sender "" whenever he is sending
an email with an attachment of more than 1 MB of PDF, gets corrupted and
recipient cannot open the file, it says problem with file format.
whereas the same sender ending same attachment to yahoo, Hotmail and
gmail etcc. without any problem.
*our setup is *
Front End (we use to filter the email)
mailscanner,clamav,spamassin with postfix mail servers
BackEnd.
Communicate where the actual mailboxes are existed.
when eliminate our front end filters just to test Email (problematic Email
and attachment) gets through. it clears that problem is Mailscanner
somewhere. but I unable to trace out.
so. please any help would be highly appreciated.
Thanks in advance.
Best Regards
Ejaz
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Before posting, read http://wiki.mailscanner.info/posting
Support MailScanner development - buy the book off the website!
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Before posting, read http://wiki.mailscanner.info/posting
Support MailScanner development - buy the book off the website!

[Mohammed Ejaz]

Thanks for all the suggestion just to more understanding.



let me tell you we have problem only if the sender is @jandbindustrial.com, rest from other we are receiving email and pdf attachment as usual without any problem.

















here are the logs. FYI. nothing shows. seems it delivered sucesfully





Nov 16 16:13:38 mailgate5 postfix/cleanup[1928]: 67612A30BE7: hold: header Received: from jbisvr7.jbi.local (unknown [64.207.65.117])??by mailgate5.cyberia.net.sa (Postfix) with ESMTP id 67612A30BE7??for <***@smi.com.sa>; Sun, 16 Nov 2014 16:13:36 +0300 (AST) from unknown[64.207.65.117]; from=<***@jandbindustrial.com> to=<***@smi.com.sa> proto=ESMTP helo=<jbisvr7.jbi.local>

Nov 16 16:16:01 mailgate5 postfix/smtp[2681]: 1901EA30BD5: to=<***@smi.com.sa>, relay=fmbx02.cyberia.net.sa[212.119.64.171]:25, delay=145, delays=143/0/0/1.6, dsn=2.0.0, status=sent (250 9321789 message accepted for delivery)

Nov 16 16:54:49 mailgate5 postfix/cleanup[6118]: C752DA30BF2: hold: header Received: from jbisvr7.jbi.local (unknown [64.207.65.117])??by mailgate5.cyberia.net.sa (Postfix) with ESMTP id C752DA30BF2;??Sun, 16 Nov 2014 16:54:48 +0300 (AST) from unknown[64.207.65.117]; from=<***@jandbindustrial.com> to=<***@smi.com.sa> proto=ESMTP helo=<jbisvr7.jbi.local>

Nov 16 16:57:57 mailgate5 postfix/smtp[8665]: 3A04FA30BD7: to=<***@smi.com.sa>, relay=fmbx02.cyberia.net.sa[212.119.64.171]:25, delay=189, delays=188/0/0/1.5, dsn=2.0.0, status=sent (250 9323323 message accepted for delivery)

Nov 17 08:47:31 mailgate5 postfix/cleanup[7483]: 261EDA30C34: hold: header Received: from jbisvr7.jbi.local (unknown [64.207.65.117])??by mailgate5.cyberia.net.sa (Postfix) with ESMTP id 261EDA30C34;??Mon, 17 Nov 2014 08:47:29 +0300 (AST) from unknown[64.207.65.117]; from=<***@jandbindustrial.com> to=<***@smi.com.sa> proto=ESMTP helo=<jbisvr7.jbi.local>

Nov 17 08:48:53 mailgate5 postfix/smtp[7904]: 2BC98A30C37: to=<***@smi.com.sa>, relay=fmbx02.cyberia.net.sa[212.119.64.171]:25, delay=83, delays=82/0/0/1.2, dsn=2.0.0, status=sent (250 9340409 message accepted for delivery)

[***@mailgate5 ~]# grep -i 2BC98A30C37 /var/log/maillog

Nov 17 08:48:51 mailgate5 MailScanner[3587]: Requeue: 261EDA30C34.A85F2 to 2BC98A30C37

Nov 17 08:48:51 mailgate5 postfix/qmgr[24067]: 2BC98A30C37: from=<***@jandbindustrial.com>, size=6003417, nrcpt=3 (queue active)

Nov 17 08:48:53 mailgate5 postfix/smtp[7904]: 2BC98A30C37: to=<***@smi.com.sa>, relay=fmbx02.cyberia.net.sa[212.119.64.171]:25, delay=83, delays=82/0/0/1.2, dsn=2.0.0, status=sent (250 9340409 message accepted for delivery)

Nov 17 08:48:53 mailgate5 postfix/smtp[7904]: 2BC98A30C37: to=<***@smi.com.sa>, relay=fmbx02.cyberia.net.sa[212.119.64.171]:25, delay=83, delays=82/0/0/1.2, dsn=2.0.0, status=sent (250 9340409 message accepted for delivery)

Nov 17 08:48:53 mailgate5 postfix/smtp[7904]: 2BC98A30C37: to=<***@smi.com.sa>, relay=fmbx02.cyberia.net.sa[212.119.64.171]:25, delay=83, delays=82/0/0/1.2, dsn=2.0.0, status=sent (250 9340409 message accepted for delivery)

Nov 17 08:48:53 mailgate5 postfix/qmgr[24067]: 2BC98A30C37: removed



Ejaz





From: mailscanner-***@lists.mailscanner.info [mailto:mailscanner-***@lists.mailscanner.info] On Behalf Of Alex Neuman
Sent: Monday, November 17, 2014 6:13 PM
To: MailScanner discussion
Subject: Re: PDF-gets-corrupted



If the email doesn't go through, what do the logs say?







Alex Neuman van der Hans
Reliant Technologies / Vida Digital
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Fvidadigital.com.pa%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> http://vidadigital.com.pa/

<http://vidadigital.com.pa/wp-content/uploads/2014/01/vdtransparent.png>

Mobile: <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> [phone]
Work: <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2F%2B5078326725%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> [phone]
Work (USA): <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> [phone]

Skype: <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> AlexNeuman


Don't miss <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Fnew.livestream.com%2Faccounts%2F5061819&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> Vida Digital on LiveStream!

Saturdays 8am-10am on Máxima 91.7FM Panama


Follow <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=https%3A%2F%2Ftwitter.com%2Falexneuman&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> @AlexNeuman on Twitter
Like <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=https%3A%2F%2Ffacebook.com%2Fvidadigital%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> Vida Digital on Facebook

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On Mon, Nov 17, 2014 at 9:07 AM, Mohammed Ejaz <***@cyberia.net.sa <mailto:***@cyberia.net.sa> > wrote:

When this email filter through mail scanner it didn't go through. if eliminate mail scanner then email go through.



From: mailscanner-***@lists.mailscanner.info <mailto:mailscanner-***@lists.mailscanner.info> [mailto:mailscanner-***@lists.mailscanner.info <mailto:mailscanner-***@lists.mailscanner.info> ] On Behalf Of Alex Neuman
Sent: Monday, November 17, 2014 2:50 PM
To: MailScanner discussion
Subject: Re: PDF-gets-corrupted



If the file is identical then what is the problem? <http://t.signauxdeux.com/e1t/o/5/f18dQhb0S1Ll8dDMPbW2n0x6l2B9gXrW7sKj5C56dQtgf3ZlND602?si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>







Alex Neuman van der Hans
Reliant Technologies / Vida Digital
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Fvidadigital.com.pa%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> http://vidadigital.com.pa/

<http://vidadigital.com.pa/wp-content/uploads/2014/01/vdtransparent.png>

Mobile: <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> [phone]
Work: <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2F%2B5078326725%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> [phone]
Work (USA): <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> [phone]

Skype: <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> AlexNeuman


Don't miss <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Fnew.livestream.com%2Faccounts%2F5061819&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> Vida Digital on LiveStream!

Saturdays 8am-10am on Máxima 91.7FM Panama


Follow <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=https%3A%2F%2Ftwitter.com%2Falexneuman&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> @AlexNeuman on Twitter
Like <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=https%3A%2F%2Ffacebook.com%2Fvidadigital%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> Vida Digital on Facebook

Follow <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Finstagram.com%2Fvidadigital&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> VidaDigital on Instagram

Subscribe to <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=https%3A%2F%2Fyoutube.com%2Freliantpty&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> Vida Digital on Youtube



On Mon, Nov 17, 2014 at 2:33 AM, Mohammed Ejaz <***@cyberia.net.sa <mailto:***@cyberia.net.sa> > wrote:

Thanks you so much for your reply,



There is no different in the file, the same file I can sent and open it when I eliminate my mail scanner server.



one more thing, is there any way I can get official support of mail scanner. we are ready to pay.



Ejaz



From: mailscanner-***@lists.mailscanner.info <mailto:mailscanner-***@lists.mailscanner.info> [mailto:mailscanner-***@lists.mailscanner.info <mailto:mailscanner-***@lists.mailscanner.info> ] On Behalf Of Alex Neuman
Sent: Sunday, November 16, 2014 7:56 PM
To: MailScanner discussion
Subject: Re: PDF-gets-corrupted



Can you do a comparison on the files that go to one server and the other? What differences do they have?







Alex Neuman van der Hans
Reliant Technologies / Vida Digital
<http://vidadigital.com.pa/> http://vidadigital.com.pa/

<http://vidadigital.com.pa/wp-content/uploads/2014/01/vdtransparent.png>

Mobile: [phone] <tel:%2B507%206781-9505>
Work: <http://[phone]/> [phone]
Work (USA): [phone] <tel:%2B1%20%28440%29%20253-9789>

Skype: AlexNeuman


Don't miss <http://new.livestream.com/accounts/5061819> Vida Digital on LiveStream!

Saturdays 8am-10am on Máxima 91.7FM Panama


Follow <https://twitter.com/alexneuman> @AlexNeuman on Twitter
Like <https://facebook.com/vidadigital/> Vida Digital on Facebook

Follow <http://instagram.com/vidadigital> VidaDigital on Instagram

Subscribe to <https://youtube.com/reliantpty> Vida Digital on Youtube



On Sun, Nov 16, 2014 at 8:29 AM, Mohammed Ejaz <***@cyberia.net.sa <mailto:***@cyberia.net.sa> > wrote:

hello,



We have some problem through one of the sender "" whenever he is sending an email with an attachment of more than 1 MB of PDF, gets corrupted and recipient cannot open the file, it says problem with file format.



whereas the same sender ending same attachment to yahoo, Hotmail and gmail etcc. without any problem.



our setup is



Front End (we use to filter the email)



mailscanner,clamav,spamassin with postfix mail servers



BackEnd.



Communicate where the actual mailboxes are existed.



when eliminate our front end filters just to test Email (problematic Email and attachment) gets through. it clears that problem is Mailscanner somewhere. but I unable to trace out.



so. please any help would be highly appreciated.



Thanks in advance.



Best Regards

Ejaz


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Support MailScanner development - buy the book off the website!




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Support MailScanner development - buy the book off the website!

[Ian Knight]

Can you get the sender to try a different mail client, i would lean
towards TNEF causing the issue if they are sending via outlook or such,
so a quick test would be to get them to try a different mail client. or
make sure they switch to html/plain emails

[Alex Neuman]

True - but remember some braindead M-Sexchange admins will forcibly turn
RTF/TNEF on at the server level. Seen it happen.



*Alex Neuman van der Hans*
Reliant Technologies / Vida Digital
http://vidadigital.com.pa/

Mobile: [phone]
Work: [phone] <http://[phone]/>
Work (USA): [phone]
Skype: AlexNeuman

Don't miss Vida Digital on LiveStream
<http://new.livestream.com/accounts/5061819>!
Saturdays 8am-10am on Máxima 91.7FM Panama

Follow *@AlexNeuman <https://twitter.com/alexneuman>* on Twitter
Like Vida Digital <https://facebook.com/vidadigital/> on Facebook
Follow VidaDigital <http://instagram.com/vidadigital> on Instagram
Subscribe to Vida Digital <https://youtube.com/reliantpty> on Youtube

Post by Ian Knight
Can you get the sender to try a different mail client, i would lean
towards TNEF causing the issue if they are sending via outlook or such,
so a quick test would be to get them to try a different mail client. or
make sure they switch to html/plain emails
--
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http://lists.mailscanner.info/mailman/listinfo/mailscanner
Before posting, read http://wiki.mailscanner.info/posting
Support MailScanner development - buy the book off the website!

[Mohammed Ejaz]

hello.





from/source mail server , from where we unable to receive the attachment, received but I can't open it



https://mail.jandbindustrial.com/owa

username = jbi\akheel

password = smitest1



Recipient/To Email address.



http://mail.smi.com.sa

Username = ***@smi.com.sa <mailto:***@smi.com.sa>

Password = 123



logs of my mailscanner



Nov 20 08:37:50 mailgate5 MailScanner[18607]: Message B83D6A30E9B.A8363 from 64.207.65.117 (***@jandbindustrial.com) is whitelisted

Nov 20 08:37:50 mailgate5 postfix/qmgr[8938]: D314EA30EAC: from=<***@jandbindustrial.com>, size=832788, nrcpt=1 (queue active)

Nov 20 09:02:08 mailgate5 postfix/cleanup[24264]: 908EAA30ED0: hold: header Received: from jbisvr7.jbi.local (unknown [64.207.65.117])??by mailgate5.cyberia.net.sa (Postfix) with ESMTP id 908EAA30ED0??for <***@smi.com.sa>; Thu, 20 Nov 2014 09:02:07 +0300 (AST) from unknown[64.207.65.117]; from=<***@jandbindustrial.com> to=<***@smi.com.sa> proto=ESMTP helo=<jbisvr7.jbi.local>

Nov 20 09:02:20 mailgate5 MailScanner[24135]: Message 908EAA30ED0.A58AE from 64.207.65.117 (***@jandbindustrial.com) is whitelisted

Nov 20 09:02:32 mailgate5 postfix/qmgr[24108]: 14CF9A30EB8: from=<***@jandbindustrial.com>, size=832804, nrcpt=1 (queue active)







I have modified few option in mailscanner.config file . apart from it I whitelisted this domain.



Deliver Unparsable TNEF = yes, by default it was set to no, I set it "yes"

TNEF Expander = /usr/bin/tnef --maxsize=1000000000 (increased the size bit)

# The maximum length of time the TNEF Expander is allowed to run for 1 message.

# (in seconds)

TNEF Timeout = 240 ( it was set to 120 now I make it 240)





Any help on the above would be greatly appreciated.



ejaz







From: mailscanner-***@lists.mailscanner.info [mailto:mailscanner-***@lists.mailscanner.info] On Behalf Of Alex Neuman
Sent: Tuesday, November 18, 2014 3:05 PM
To: MailScanner discussion
Subject: Re: PDF-gets-corrupted



True - but remember some braindead M-Sexchange admins will forcibly turn RTF/TNEF on at the server level. Seen it happen.







Alex Neuman van der Hans
Reliant Technologies / Vida Digital
<http://vidadigital.com.pa/> http://vidadigital.com.pa/

<http://vidadigital.com.pa/wp-content/uploads/2014/01/vdtransparent.png>

Mobile: [phone]
Work: <http://[phone]/> [phone]
Work (USA): [phone]

Skype: AlexNeuman


Don't miss <http://new.livestream.com/accounts/5061819> Vida Digital on LiveStream!

Saturdays 8am-10am on Máxima 91.7FM Panama


Follow <https://twitter.com/alexneuman> @AlexNeuman on Twitter
Like <https://facebook.com/vidadigital/> Vida Digital on Facebook

Follow <http://instagram.com/vidadigital> VidaDigital on Instagram

Subscribe to <https://youtube.com/reliantpty> Vida Digital on Youtube



On Tue, Nov 18, 2014 at 4:59 AM, Ian Knight <***@34sp.com <mailto:***@34sp.com> > wrote:

Can you get the sender to try a different mail client, i would lean
towards TNEF causing the issue if they are sending via outlook or such,
so a quick test would be to get them to try a different mail client. or
make sure they switch to html/plain emails



--
MailScanner mailing list
***@lists.mailscanner.info <mailto:***@lists.mailscanner.info>
http://lists.mailscanner.info/mailman/listinfo/mailscanner

Before posting, read http://wiki.mailscanner.info/posting

Support MailScanner development - buy the book off the website!

[Mohammed Ejaz]

hello all.





Please suggest, Does this helps? if asked the Exchange admin of jandbindustrial.com to do the below





Set-RemoteDomain –TNEFEnabled $false –identity ‘RemoteDomainName’



That’s all. RTF e-mails should be converted to text format before it sends to the application server. No more winmail.dat attachments.



Ejaz





From: mailscanner-***@lists.mailscanner.info [mailto:mailscanner-***@lists.mailscanner.info] On Behalf Of Mohammed Ejaz
Sent: Thursday, November 20, 2014 9:53 AM
To: 'MailScanner discussion'
Subject: RE: PDF-gets-corrupted



hello.





from/source mail server , from where we unable to receive the attachment, received but I can't open it



https://mail.jandbindustrial.com/owa

username = jbi\akheel

password = smitest1



Recipient/To Email address.



http://mail.smi.com.sa

Username = ***@smi.com.sa <mailto:***@smi.com.sa>

Password = 123



logs of my mailscanner



Nov 20 08:37:50 mailgate5 MailScanner[18607]: Message B83D6A30E9B.A8363 from 64.207.65.117 (***@jandbindustrial.com <mailto:***@jandbindustrial.com> ) is whitelisted

Nov 20 08:37:50 mailgate5 postfix/qmgr[8938]: D314EA30EAC: from=<***@jandbindustrial.com <mailto:***@jandbindustrial.com> >, size=832788, nrcpt=1 (queue active)

Nov 20 09:02:08 mailgate5 postfix/cleanup[24264]: 908EAA30ED0: hold: header Received: from jbisvr7.jbi.local (unknown [64.207.65.117])??by mailgate5.cyberia.net.sa (Postfix) with ESMTP id 908EAA30ED0??for <***@smi.com.sa <mailto:***@smi.com.sa> >; Thu, 20 Nov 2014 09:02:07 +0300 (AST) from unknown[64.207.65.117]; from=<***@jandbindustrial.com <mailto:***@jandbindustrial.com> > to=<***@smi.com.sa <mailto:***@smi.com.sa> > proto=ESMTP helo=<jbisvr7.jbi.local>

Nov 20 09:02:20 mailgate5 MailScanner[24135]: Message 908EAA30ED0.A58AE from 64.207.65.117 (***@jandbindustrial.com <mailto:***@jandbindustrial.com> ) is whitelisted

Nov 20 09:02:32 mailgate5 postfix/qmgr[24108]: 14CF9A30EB8: from=<***@jandbindustrial.com <mailto:***@jandbindustrial.com> >, size=832804, nrcpt=1 (queue active)







I have modified few option in mailscanner.config file . apart from it I whitelisted this domain.



Deliver Unparsable TNEF = yes, by default it was set to no, I set it "yes"

TNEF Expander = /usr/bin/tnef --maxsize=1000000000 (increased the size bit)

# The maximum length of time the TNEF Expander is allowed to run for 1 message.

# (in seconds)

TNEF Timeout = 240 ( it was set to 120 now I make it 240)





Any help on the above would be greatly appreciated.



ejaz







From: mailscanner-***@lists.mailscanner.info <mailto:mailscanner-***@lists.mailscanner.info> [mailto:mailscanner-***@lists.mailscanner.info] On Behalf Of Alex Neuman
Sent: Tuesday, November 18, 2014 3:05 PM
To: MailScanner discussion
Subject: Re: PDF-gets-corrupted



True - but remember some braindead M-Sexchange admins will forcibly turn RTF/TNEF on at the server level. Seen it happen.







Alex Neuman van der Hans
Reliant Technologies / Vida Digital
<http://vidadigital.com.pa/> http://vidadigital.com.pa/

<http://vidadigital.com.pa/wp-content/uploads/2014/01/vdtransparent.png>

Mobile: [phone]
Work: <http://[phone]/> [phone]
Work (USA): [phone]

Skype: AlexNeuman


Don't miss <http://new.livestream.com/accounts/5061819> Vida Digital on LiveStream!

Saturdays 8am-10am on Máxima 91.7FM Panama


Follow <https://twitter.com/alexneuman> @AlexNeuman on Twitter
Like <https://facebook.com/vidadigital/> Vida Digital on Facebook

Follow <http://instagram.com/vidadigital> VidaDigital on Instagram

Subscribe to <https://youtube.com/reliantpty> Vida Digital on Youtube



On Tue, Nov 18, 2014 at 4:59 AM, Ian Knight <***@34sp.com <mailto:***@34sp.com> > wrote:

Can you get the sender to try a different mail client, i would lean
towards TNEF causing the issue if they are sending via outlook or such,
so a quick test would be to get them to try a different mail client. or
make sure they switch to html/plain emails



--
MailScanner mailing list
***@lists.mailscanner.info <mailto:***@lists.mailscanner.info>
http://lists.mailscanner.info/mailman/listinfo/mailscanner

Before posting, read http://wiki.mailscanner.info/posting

Support MailScanner development - buy the book off the website!

[Mohammed Ejaz]

From: mailscanner-***@lists.mailscanner.info [mailto:mailscanner-***@lists.mailscanner.info] On Behalf Of Mohammed Ejaz
Sent: Thursday, November 20, 2014 11:23 AM
To: 'MailScanner discussion'
Subject: RE: PDF-gets-corrupted



hello all.





Please suggest, Does this helps? if asked the Exchange admin of jandbindustrial.com to do the below





Set-RemoteDomain –TNEFEnabled $false –identity ‘RemoteDomainName’



That’s all. RTF e-mails should be converted to text format before it sends to the application server. No more winmail.dat attachments.



Ejaz





From: mailscanner-***@lists.mailscanner.info [mailto:mailscanner-***@lists.mailscanner.info] On Behalf Of Mohammed Ejaz
Sent: Thursday, November 20, 2014 9:53 AM
To: 'MailScanner discussion'
Subject: RE: PDF-gets-corrupted



hello.





from/source mail server , from where we unable to receive the attachment, received but I can't open it



https://mail.jandbindustrial.com/owa

username = jbi\akheel

password = smitest1



Recipient/To Email address.



http://mail.smi.com.sa

Username = ***@smi.com.sa <mailto:***@smi.com.sa>

Password = 123



logs of my mailscanner



Nov 20 08:37:50 mailgate5 MailScanner[18607]: Message B83D6A30E9B.A8363 from 64.207.65.117 (***@jandbindustrial.com <mailto:***@jandbindustrial.com> ) is whitelisted

Nov 20 08:37:50 mailgate5 postfix/qmgr[8938]: D314EA30EAC: from=<***@jandbindustrial.com <mailto:***@jandbindustrial.com> >, size=832788, nrcpt=1 (queue active)

Nov 20 09:02:08 mailgate5 postfix/cleanup[24264]: 908EAA30ED0: hold: header Received: from jbisvr7.jbi.local (unknown [64.207.65.117])??by mailgate5.cyberia.net.sa (Postfix) with ESMTP id 908EAA30ED0??for <***@smi.com.sa <mailto:***@smi.com.sa> >; Thu, 20 Nov 2014 09:02:07 +0300 (AST) from unknown[64.207.65.117]; from=<***@jandbindustrial.com <mailto:***@jandbindustrial.com> > to=<***@smi.com.sa <mailto:***@smi.com.sa> > proto=ESMTP helo=<jbisvr7.jbi.local>

Nov 20 09:02:20 mailgate5 MailScanner[24135]: Message 908EAA30ED0.A58AE from 64.207.65.117 (***@jandbindustrial.com <mailto:***@jandbindustrial.com> ) is whitelisted

Nov 20 09:02:32 mailgate5 postfix/qmgr[24108]: 14CF9A30EB8: from=<***@jandbindustrial.com <mailto:***@jandbindustrial.com> >, size=832804, nrcpt=1 (queue active)







I have modified few option in mailscanner.config file . apart from it I whitelisted this domain.



Deliver Unparsable TNEF = yes, by default it was set to no, I set it "yes"

TNEF Expander = /usr/bin/tnef --maxsize=1000000000 (increased the size bit)

# The maximum length of time the TNEF Expander is allowed to run for 1 message.

# (in seconds)

TNEF Timeout = 240 ( it was set to 120 now I make it 240)





Any help on the above would be greatly appreciated.



ejaz







From: mailscanner-***@lists.mailscanner.info <mailto:mailscanner-***@lists.mailscanner.info> [mailto:mailscanner-***@lists.mailscanner.info] On Behalf Of Alex Neuman
Sent: Tuesday, November 18, 2014 3:05 PM
To: MailScanner discussion
Subject: Re: PDF-gets-corrupted



True - but remember some braindead M-Sexchange admins will forcibly turn RTF/TNEF on at the server level. Seen it happen.







Alex Neuman van der Hans
Reliant Technologies / Vida Digital
<http://vidadigital.com.pa/> http://vidadigital.com.pa/



Mobile: [phone]
Work: <http://[phone]/> [phone]
Work (USA): [phone]

Skype: AlexNeuman


Don't miss <http://new.livestream.com/accounts/5061819> Vida Digital on LiveStream!

Saturdays 8am-10am on Máxima 91.7FM Panama


Follow <https://twitter.com/alexneuman> @AlexNeuman on Twitter
Like <https://facebook.com/vidadigital/> Vida Digital on Facebook

Follow <http://instagram.com/vidadigital> VidaDigital on Instagram

Subscribe to <https://youtube.com/reliantpty> Vida Digital on Youtube



On Tue, Nov 18, 2014 at 4:59 AM, Ian Knight <***@34sp.com <mailto:***@34sp.com> > wrote:

Can you get the sender to try a different mail client, i would lean
towards TNEF causing the issue if they are sending via outlook or such,
so a quick test would be to get them to try a different mail client. or
make sure they switch to html/plain emails



--
MailScanner mailing list
***@lists.mailscanner.info <mailto:***@lists.mailscanner.info>
http://lists.mailscanner.info/mailman/listinfo/mailscanner

Before posting, read http://wiki.mailscanner.info/posting

Support MailScanner development - buy the book off the website!

[Alex Neuman]

Post by Mohammed Ejaz
jandbindustrial.com, rest from other we are receiving email and pdf
attachment as usual without any problem.

Help me understand.

First I understood that you said that "if the PDF file goes through without
MailScanner, it's ok. If it goes through MailScanner, it's corrupted".
I asked if you could compare the files to see how they were different.
Then I understood from you that "the files are the same". Two files that
are "the same" should be opened by the same program with the same results.

Can you please compare both files, with and without MailScanner? I'm
guessing that jandbindustrial.com is using Exchange, mangling the e-mail in
TNEF format, and you're having issues with TNEF.

By compare I mean a real comparison, not "it won't open". File date, time,
using the 'file' utility to check what the file is, md5sum and a visual
inspection of the contents of the file.




*Alex Neuman van der Hans*
Reliant Technologies / Vida Digital
http://vidadigital.com.pa/

Mobile: [phone]
Work: [phone] <http://[phone]/>
Work (USA): [phone]
Skype: AlexNeuman

Don't miss Vida Digital on LiveStream
<http://new.livestream.com/accounts/5061819>!
Saturdays 8am-10am on Máxima 91.7FM Panama

Follow *@AlexNeuman <https://twitter.com/alexneuman>* on Twitter
Like Vida Digital <https://facebook.com/vidadigital/> on Facebook
Follow VidaDigital <http://instagram.com/vidadigital> on Instagram
Subscribe to Vida Digital <https://youtube.com/reliantpty> on Youtube