Kevin Miller
2014-06-05 23:28:53 UTC
I've been having trouble with tnef attachements from one person. Most get through OK, but this one is stumping me. The sender is not using rich text format. The mail administrator at her site sent me the following:
" I have deleted Anita's outlook profile and recreated it and have also checked the Exchange settings to see if it is enforcing rich-text format over the user's settings (it is not). Her email still gets bounced back when sent as HTML with or without an attachment. Her email is successful as plain text without an attachment, but fails with an attachment. The attachment is a PDF."
It works for other users at this site - it's just her email that is acting oddly. She's using Outlook - I'm not sure what version or which version of Exchange they're on.
Looking in the /var/spool/MailScanner/quarantine/20140605 I see a couple of odd directories:
mxg:/var/spool/MailScanner/quarantine/20140605 # l
total 145
drwxrwx--- 6 root www 160 Jun 5 13:05 ./
drwxrwx--- 33 root www 800 Jun 5 09:47 ../
drwxrwx--- 2 root www 123760 Jun 5 15:04 nonspam/
drwxrwx--- 2 root www 72 Jun 5 12:22 s55K40Y6019591/
drwxrwx--- 2 root www 72 Jun 5 13:05 s55Kkmnf026492/
drwxrwx--- 2 root www 24240 Jun 5 15:01 spam/
Normally I just see nonspam and spam.
Within s55K40Y6019591/ is a single file named message. Contents are at http://pastebin.com/kGrmSpN5
I munged the email addresses, and stripped out the middle of the attachment but all else is otherwise intact.
TNEF settings in MailScanner.conf:
Expand TNEF = yes
Use TNEF Contents = replace
Deliver Unparsable TNEF = no
TNEF Expander = internal
TNEF Timeout = 120
In Mailwatch, I see this when looking at the message:
message/rfc822 20140605/nonspam/s55Kkmnf026492
message/rfc822\0117bit 20140605/s55Kkmnf026492/message
No idea what rfc822\0117bit indicates but suspect it's a clue...
?...Kevin
--
Kevin Miller
Network/email Administrator, CBJ MIS Dept.
155 South Seward Street
Juneau, Alaska 99801
Phone: (907) 586-0242, Fax: (907) 586-4500
Registered Linux User No: 307357
" I have deleted Anita's outlook profile and recreated it and have also checked the Exchange settings to see if it is enforcing rich-text format over the user's settings (it is not). Her email still gets bounced back when sent as HTML with or without an attachment. Her email is successful as plain text without an attachment, but fails with an attachment. The attachment is a PDF."
It works for other users at this site - it's just her email that is acting oddly. She's using Outlook - I'm not sure what version or which version of Exchange they're on.
Looking in the /var/spool/MailScanner/quarantine/20140605 I see a couple of odd directories:
mxg:/var/spool/MailScanner/quarantine/20140605 # l
total 145
drwxrwx--- 6 root www 160 Jun 5 13:05 ./
drwxrwx--- 33 root www 800 Jun 5 09:47 ../
drwxrwx--- 2 root www 123760 Jun 5 15:04 nonspam/
drwxrwx--- 2 root www 72 Jun 5 12:22 s55K40Y6019591/
drwxrwx--- 2 root www 72 Jun 5 13:05 s55Kkmnf026492/
drwxrwx--- 2 root www 24240 Jun 5 15:01 spam/
Normally I just see nonspam and spam.
Within s55K40Y6019591/ is a single file named message. Contents are at http://pastebin.com/kGrmSpN5
I munged the email addresses, and stripped out the middle of the attachment but all else is otherwise intact.
TNEF settings in MailScanner.conf:
Expand TNEF = yes
Use TNEF Contents = replace
Deliver Unparsable TNEF = no
TNEF Expander = internal
TNEF Timeout = 120
In Mailwatch, I see this when looking at the message:
message/rfc822 20140605/nonspam/s55Kkmnf026492
message/rfc822\0117bit 20140605/s55Kkmnf026492/message
No idea what rfc822\0117bit indicates but suspect it's a clue...
?...Kevin
--
Kevin Miller
Network/email Administrator, CBJ MIS Dept.
155 South Seward Street
Juneau, Alaska 99801
Phone: (907) 586-0242, Fax: (907) 586-4500
Registered Linux User No: 307357